Orders placed within the country will be received with Yurtiçi Cargo without any additional shipping fee.
Orders placed within the country will be received within 7 working days at the latest. However, you usually reach your products in a much shorter time than this. Please check your delivery address in order to prevent any mistake.
Orders placed other than Turkey will be sent with PTT Cargo with additional shipping fee.Shipping fee belongs to our customers. 
You can send the products that you want to return or change within 15 days with necessary return documents.
You can just send your returns or changes with Yurtiçi Cargo for the orders placed within Turkey. Any other cargo companies will not be accepted. In international orders, the shipping fee of returns and changes belongs to customers. 
To return the product you have purchased, please log in to the "My Orders" section. From there, you can follow the "Easy Returns" step and complete the return process by filling in the related fields. After this stage, you will be contacted and your return process will be realized. 
The products which are going be returned or changed should not be used and lose its saleability feature. 
The amount you have paid will be returned to your bank during the day. Reflection of the subsequent process on your account is entirely about your bank.
Delivery Address: Mehmet Nezih Özmen Mahallesi Keresteciler Sitesi Fidan Sokak Sezer Han No:18 Kat: 2/3 Güngören/İstanbul